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Appointments

A standard appointment time is for a ten minute duration. If you have more than one condition or think you will need longer please tell us when booking.

If the doctor you normally see is not available you may be seen by one of the other doctors.

Telephone Advice

As an alternative to making an appointment with a doctor, advice by telephone can be requested. Suitable topics are:

  • To discuss results of any investigation
  • The outcome of hospital visits
  • Concerns over medication
  • General health concerns, including reassurance

Reception staff can advise if unsure.

Your request for a telephone consultation will be forwarded to the most appropriate healthcare professional. Staff will therefore need as much information as possible, for example, brief reasons for the request for telephone advice, contact telephone number and time when available. We will return the call the same day at the earliest possible convenience.

Pre-bookable Future Appointments

Pre-bookable appointments are available up to six weeks in advance. If you specify a particular time or doctor you may experience a slightly longer wait due to availability.   Appointments can be made:

  • Online via the link at the top of this page. To use the online booking service you will need to call into the surgery with proof of identity and address to be given login details. For reasons of confidentiality patients can only access their own details so each family member needs their own personal login details.
  • In person at the surgery
  • By telephone on 01582 699622

"Sit & Wait" Clinics

The "Sit & Wait" service in the morning we run a clinic between 9:30 and 11:30, Monday to Friday. There is also an afternoon clinic on Monday and Friday between 3:30 and 5:30 pm.

 

No appointment is necessary. Just come on down. On arrival check in with reception. They will give you an approximate time. Then "Sit & Wait" to be called. This is a new service and we are still tryng to perfect the arrangements, so be patient with us. Please do not arrive before the start time as the list will not be open. The wait time for an appointment is generally under 45 minutes, however it can on occaisions be over 1 hour. Notices will be displayed advising you of the wait time. Please note that where they is high demand we may have to close the clinic early so that the doctors can deal with the waiting patients without undue delays.

 

Patients in the "Sit & Wait" will be seen either by a doctor or a nurse practitioner. The nurses are highly trained with 20 years experience. They can deal with most issues. Where they think it necessary they will bring a GP into the consultation.

We are also running the normal appointment system at the same time and we need space in the waiting room for these patients. Please do not arrive before the clinics as we cannot accommodate large numbers of people. People who are waiting for the clinic to start will be asked to come back later.

 

 

Practice Nurse Appointments

These remain pre-bookable. Please note travel vaccinations do not take precedence over medical needs so please allow enough time to arrange your travel requirements.

Cancelling an Appointment

If you cannot keep an appointment or it is no longer required please inform the surgery as soon as possible. Such appointments can be reallocated and it saves valuable time.

You can do this by:

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website