Click in the Engage Consult Icon to create a message
Use Engage Consult to request help from the practice. This can be either a doctor a nurse or the admin team. You can send a message at any time of day (or night) and we aim to give a reply within 2-3 working hours. Messages received out of hours will be answered on the next working day. Please note at times of exceptional patient demand the response times may be slightly longer.
There is no need to register to use Engage-Consult - click on the icon to start a consultation.
The system is for non-urgent issues, both medical and administrative, without the need to telephone the surgery.
The online consultation will generate a report which comes into the surgery and is immediately tasked to the person best qualified to answer. The surgery will work on your consultation and aims to reply within the target time.
When you use Engage Consult outside the hours you will receive an automatic message informing you that we will action the request when we are next open.