The Health Centre, Church Street, Dunstable, LU6 3SUTel: 01582 69 96 22
Repeat prescriptions are for items that can be requested from the surgery without seeing a doctor every time.
We need at least 3 working days to process repeat prescriptions (this excludes weekends and bank holidays).
Patients, or their nominated representatives, can order repeat prescriptions in the following ways:
For safety reasons we cannot accept repeat prescriptions over the telephone. Also, please do not telephone the surgery to check if your prescription is ready.
Please consider the following time scales when requesting repeat prescriptions as we will be unable to process requests received too early.
Quantity of supply
Repeat permitted after
If you want to know if your prescription is ready you should call your pharmacist in the first instance. 80% of prescriptions are sent out electronically. Please only call the surgery if the pharmacist does not have the prescription. Multiple calls about repeat requests blocks the appointments line.
If you have a question about a prescription why not use the online e-consult system. Staff can look into the matter and get straight back to you
Following a review of services we have decided that pharmacies will no longer be involved in ordering repeat prescriptions on behalf of patients.
Pharmacies will continue to dispense and where applicable deliver to your home.
Patients can nominate their pharmacy and the prescription can be sent electronically from the surgery to the pharmacy saving the patient the bother of having to come in to collect it. Please enquire at the reception.
List of local pharmacies.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Click here for a Prescribing Update
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
Charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
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