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The Health CentreChurch StreetDunstable, LU6 3SUTel: 01582 69 96 22
Engage Consult is a secure, future-proof online consultation platform that features patient history-taking integrated with practice work-flow, offering the potential for a direct two-way confidential messaging service between clinicians and their patients.
At the heart of the Engage Consult is Instant Medical History (IMH), the consultation engine that has delivered over 36,000 online consultations in the UK since early 2015. Evidence shows that GPs can reap real productivity gains from using IMH to support clinical decision making.
Statistics indicate that on average 30% of time is saved by using IMH to contact their GP first when compared with pre-booked face-to-face consultations. The efficiency gain comes from patients providing a structured history of their symptoms in their own time, not the GPs. The information gathered assists clinical decision-making for next steps: see patient, call with advice, refer or prescribe.
In addition, Engage Consult actively signposts patients to established self-care resources, pharmacy and alternative services such as out of hours and 111 where appropriate. The messages patients receive via the e-consultation can be tailored by individual practices depending on whether patients use Engage Consult to request help either within or out of surgery hours.
In order to obtain a video consultation, you will need to:
Benefits of video consulting
In many situations, the use of video technology offers benefits as an alternative to traditional face-to-face support including the following:
Our Nursing team can help with:
Anticoagulation Clinic (by appointment)
Hearing Tests (by appointment)
Routine Health Checks
Advice on minor ailments and injuries
New Patients Health Check
NHS Health Checks
Antenatal and Postnatal Care
Minor Injury Service (Includes non registered patients)
Joint Injection service
Coil and Implant insertion for contraception
For an appointment or for further information on the above services please telephone the Practice Team on 01582 699622 between 0800 and 1830 Monday to Friday.
The practice partipates in this programme for registered patients.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
Insurance claim forms
Prescriptions for taking medication abroad
Private sick notes
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
When the doctors review the test results they will instruct our clinical system to send you a text message to your mobile to tell you the results are OK.
If the results are unclear or the GP wishes to speak to you the office will call to make an appointment.
Please ensure your mobile number is up to date or the messaging system will not work.
Allow 3 to 10 days, as some tests take longer to process. If you do not receive a text after this time you can send an engage consult message or telephone after 13:30 on weekdays.
Lab Tests Online provides you with detailed descriptions of tests, descriptions of illness, cross-referenced to relevant sites and news on advances in laboratory testing.
NEW Lab Tests have launched a mobile app version of their website to help you access information and understand the many clinical laboratory tests that are used in diagnosis, monitoring and treatment of disease.
The app provides offline, up-to-date, accurate information on over 250 different laboratory tests. It summarises common conditions such as Anaemia, Diabetes, and Autoimmune disease that require laboratory medicine for diagnosis, monitoring, and treatment. And it answers key questions, like: “When should this test be requested?” and “What does this test result mean?”
We provide a confidential service to all our patients including under 16’s – “Here to Listen Not to Tell”. This means that you can tell others about your visit, but we won't.
For more information about confidentiality for under 16's
Priory Gardens Confidentiality Statement
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