A standard appointment time is for a ten minute duration. If you have more than one condition or think you will need longer please tell us when booking.
If the doctor you normally see is not available you may be seen by one of the other doctors.
As an alternative to making an appointment with a doctor, or telephoning the surgery we would recommend using E-consult. Suitable topics are:
- To discuss results of any investigation
- The outcome of hospital visits
- Concerns over medication
- General health concerns, including reassurance
The message will be passed to your doctor or a nurse and the target time to respond in 2 hours or less.
Pre-bookable Future Appointments
Pre-bookable appointments are available up to six weeks in advance. If you specify a particular time or doctor you may experience a slightly longer wait due to availability. Appointments can be made:
- Online via the link at the top of this page. To use the online booking service you will need to call into the surgery with proof of identity and address to be given login details. For reasons of confidentiality patients can only access their own details so each family member needs their own personal login details.
- In person at the surgery
- By telephone on 01582 699622
"Sit & Wait" Clinics
The "Sit & Wait" service in the morning we run a clinic between 9:30 - 11:30, Monday to Friday. There is also an afternoon clinic on from 14:30 - 16:30.
No appointment is necessary. Just come on down. On arrival check in with reception. They will give you an approximate time. Then "Sit & Wait" to be called. This is a new service and we are still tryng to perfect the arrangements, so be patient with us. Please do not arrive before the start time as the list will not be open. The wait time for an appointment is generally under 45 minutes, however it can on occaisions be over 1 hour. Notices will be displayed advising you of the wait time. Please note that where they is high demand we may have to close the clinic early so that the doctors can deal with the waiting patients without undue delays.
Patients in the "Sit & Wait" will be seen either by a doctor or a nurse practitioner. The nurses are highly trained with 20 years experience. They can deal with most issues. Where they think it necessary they will bring a GP into the consultation.
We are also running the normal appointment system at the same time and we need space in the waiting room for these patients. Please do not arrive before the clinics as we cannot accommodate large numbers of people. People who are waiting for the clinic to start will be asked to come back later.
Practice Nurse Appointments
These remain pre-bookable.
Cancelling an Appointment
If you cannot keep an appointment or it is no longer required please inform the surgery as soon as possible. Such appointments can be reallocated and it saves valuable time.
You can do this by:
The practice offers a service to patients where we will conduct medicals for HGV, taxi license, pilot license etc.
Please ask for details if you require this service.
There is a charge for these appointments that has to be paid for at the time of booking. The fee is non-refundable if a patient fails to attend. We ask for at least 24 hours notice if you wish to move the appointment or cancel.